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Help Answer Your Questions

Detailed answers to your questions

Which area of the site do you have a question about?

Collect - Upload FAQ

Can I have Graffito automatically download my credit card statement?
Not currently. We don't ever collect or ask for your account number or login. We are looking into adding that feature in the future. If you'd like to see it added more quickly, tell us by clicking the feedback button to the left.
I got an error message "No transactions found." - what does that mean?
ANSWER
I got an error message "Account ID missing." - what does that mean?
ANSWER
I got an error message "Account ID too short." - what does that mean?
ANSWER
I got an error message "No valid transactions found." - what does that mean?
ANSWER
I got an error message "Invalid file format." - what does that mean?
ANSWER

Collect - Places FAQ

Can I have Graffito automatically download my credit card statement?
Not currently. We don't ever collect or ask for your account number or login. We are looking into adding that feature in the future. If you'd like to see it added more quickly, tell us by clicking the feedback button to the left.

Collect - Story FAQ

Can I have Graffito automatically download my credit card statement?
Not currently. We don't ever collect or ask for your account number or login. We are looking into adding that feature in the future. If you'd like to see it added more quickly, tell us by clicking the feedback button to the left.

Visualize FAQ

Question box for anything related to the VISUALIZATION PAGES
What do you mean? An African or European swallow?

Export and Share FAQ

Question box for anything related to the EXPORT/SHARING PAGES
To get to the other side